Loyalty & Subscriptions

How do I join Loving Tan Rewards?

It’s super easy to use! Simply visit the Loving Tan Rewards page and select 'Join now'. You can find all the information regarding the terms and conditions of earning and redeeming your points here.

How do I use my Loving Tan rewards points?

Loving Tan Rewards is a great way to earn points every time you purchase your favourite Loving Tan!. Once you have signed up, you will receive 1 reward point for every dollar you spend. We also have a number of qualifying activities that you can comp

I am having trouble logging into my account.

If you are having trouble logging into your account or have forgotten your password, go to your Account page and select the 'Forgot your password?' button. You can enter in your email address and a password recovery email will be sent to you. If you

I forgot my Loving Tan account password.

If you are having trouble logging into your account or have forgotten your password, go to your Account page and select the 'Forgot your password?' button. You can enter your email address, and a password recovery email will be sent to you. If you ar

How does Loving Tan subscriptions work?

The Loving Tan subscription program allows you to receive your favourite products automatically on a schedule that suits you. Simply choose your products, select how often you'd like them delivered, and we'll handle the rest!. You can start a subscri

Can I change, cancel, or skip a subscription order?

Yes! You can easily manage your subscription through your account. You can skip a delivery, change the frequency, update products, or cancel your subscription at any time. You can access this via the subscription portal link received via your email o

How do I update my subscription items?

After logging in on your account page, select the button to access the Subscription Portal. You will be able to select which products to swap to your next subscription order. To add a new product, you can click add product, select the new product and