Loving Tan - Contact Us (AU)

We would love to assist you personally and provide the best guidance as we can. If you notice any kind of skin sensitivity or reaction, discontinue use and contact our team via email at info@lovingtan.com.

We would love to assist you personally and provide the best guidance as we can. If you notice any kind of skin sensitivity or reaction, discontinue use and contact our team via email at info@lovingtan.com.

What should I do if I'm having a reaction to the product?

Orders Issues & Returns

Where is my order?

How long does delivery take?

What is your shipping policy?

Shipping & Tracking

Can I edit or add anything to my order?

How do I cancel my order?

My order was marked delivered but it’s not here!

What do I do if I entered the wrong shipping address?

What’s your return policy?

How do I make a return?

Do you offer returns?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What do I do if my order arrives damaged or leaking?

Which Loving Tan product is best for me?

What are the ingredients?

How does self-tan work?

Which product do you recommend for my skin tone?

How do I use Deluxe Bronzing Mousse?

How do I use 2 HR Express Mouse?

How do I use 2 HR Express Face Tanning Serum?

How do I use 2 HR Express Tanning Lotion?

How do I use Deluxe Gradual Tan?

How do I use Deluxe Face Tan?

How do I use Bronze Shimmer Luminous Cream?

How long does Loving Tan results last?

What is the product shelf life and how is it stored?

What is the difference between 2 HR Express Mousse and Deluxe Bronzing Mousse?

What is the difference between 2 HR Express Mousse and 2 HR Express Tanning Lotion?

My tanning results are lighter than I expected.

How do I acheive darker tanning results?

My tanning results are too dark or unnatural.

My tan looks uneven or patchy.

How do I remove my self-tan?

What do I do if I made a mistake with my self-tan?

How does 2 HR Express tanning technology work?

Are your products dermatologist tested?

How do I achieve the best results on my hands and feet?

Can I use self-tan if I am pregnant or breastfeeding?

General & Product

How do I join Loving Tan Rewards?

How do I use my Loving Tan rewards points?

I am having trouble logging into my account.

I forgot my Loving Tan account password.

How does Loving Tan subscriptions work?

Can I change, cancel, or skip a subscription order?

How do I update my subscription items?

Loyalty & Subscriptions

What should I do if I'm having a reaction to the product?Updated 2 months ago