Loving Tan - Contact Us (AU)

<p id="isPasted">We take immense pride to ensure all items are shipped correctly and in perfect condition.&#xA0;</p><p>However, occasionally items may become damaged in transit. If you are concerned that you have received a damaged or defective item, please get in touch with us via email at info@lovingtan.com, providing photographic evidence of the damage or defect. We would love to make it right.</p>

We take immense pride to ensure all items are shipped correctly and in perfect condition. However, occasionally items may become damaged in transit. If you are concerned that you have received a damaged or defective item, please get in touch with us

What do I do if my order arrives damaged or leaking?

Orders Issues & Returns

Where is my order?

How long does delivery take?

What is your shipping policy?

Shipping & Tracking

Can I edit or add anything to my order?

How do I cancel my order?

My order was marked delivered but it’s not here!

What do I do if I entered the wrong shipping address?

What’s your return policy?

How do I make a return?

Do you offer returns?

How do I apply promo/discount codes?

What do I do if I receive the wrong item in my order?

What should I do if I'm having a reaction to the product?

Which Loving Tan product is best for me?

What are the ingredients?

How does self-tan work?

Which product do you recommend for my skin tone?

How do I use Deluxe Bronzing Mousse?

How do I use 2 HR Express Mouse?

How do I use 2 HR Express Face Tanning Serum?

How do I use 2 HR Express Tanning Lotion?

How do I use Deluxe Gradual Tan?

How do I use Deluxe Face Tan?

How do I use Bronze Shimmer Luminous Cream?

How long does Loving Tan results last?

What is the product shelf life and how is it stored?

What is the difference between 2 HR Express Mousse and Deluxe Bronzing Mousse?

What is the difference between 2 HR Express Mousse and 2 HR Express Tanning Lotion?

My tanning results are lighter than I expected.

How do I acheive darker tanning results?

My tanning results are too dark or unnatural.

My tan looks uneven or patchy.

How do I remove my self-tan?

What do I do if I made a mistake with my self-tan?

How does 2 HR Express tanning technology work?

Are your products dermatologist tested?

How do I achieve the best results on my hands and feet?

Can I use self-tan if I am pregnant or breastfeeding?

General & Product

How do I join Loving Tan Rewards?

How do I use my Loving Tan rewards points?

I am having trouble logging into my account.

I forgot my Loving Tan account password.

How does Loving Tan subscriptions work?

Can I change, cancel, or skip a subscription order?

How do I update my subscription items?

Loyalty & Subscriptions

What do I do if my order arrives damaged or leaking?Updated 2 months ago